Terms and Conditions

Effective Date: 01/01/2025

1. Introduction

Welcome to Giangem Enterprises! These Terms and Conditions govern your use of our e-commerce website ("Site") and all related services provided by Giangem Enterprises ("Company", "we", "us", or "our"). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

2. Use of the Website

You agree to use this Site in accordance with all applicable laws and regulations. You may not use the Site in a manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site.

3. Account Registration

To access certain features of the Site, you may be required to create an account. By registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately of any unauthorized use of your account.

4. Product Information

We strive to provide accurate product descriptions and images on our Site. However, we do not warrant that the descriptions, images, or other content available on the Site are error-free, complete, or reliable. Product availability and pricing may also change without notice.

5. Orders and Payments

By placing an order on our Site, you are making an offer to purchase products subject to availability and pricing. We reserve the right to accept or reject any order at our discretion. All payments for products and services on the Site are processed securely via WooPayments, and you agree to provide accurate payment information.

6. Shipping and Delivery

Shipping costs and delivery times vary based on your location and the products ordered. We will make reasonable efforts to ship products within the estimated timeframe, but we do not guarantee delivery by a specific date. Any customs duties, taxes, or other fees incurred on international shipments are the responsibility of the customer.

7. Returns and Refunds

Our return and refund policy is available on the Site. You may be eligible for a refund or exchange if the product is defective or damaged, or if it does not meet the description provided. To initiate a return, please contact our customer service team at info@giangem.com.

8. Intellectual Property

All content on the Site, including text, images, logos, graphics, and software, is the property of Giangem Enterprises and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent from us.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and protect your information. By using the Site, you consent to the collection and use of your personal data in accordance with our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, Giangem Enterprises shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Site, products, or services.

11. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes will constitute your acceptance of the modified Terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state or jurisdiction in which Giangem Enterprises operates, without regard to its conflict of law principles.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Giangem Enterprises
60-47 Metropolitan Ave, Ridgewood, NY 11385
Phone: (+1) 718 570 – 2571
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